#2 of the images ANA Calls Them Customers While JAL Says Valued Patrons as SFC Downgrade Reveals Airlines’ True View of Passengers | FRIDAY DIGITAL

The SFC program will be restructured into two tiers: “PLUS” and “LITE.” Not only lounge access, but also “Star Alliance” status will be differentiated. Under the “Silver” tier, lounge access will not be available (according to the official ANA website).

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ANA Calls Them Customers While JAL Says Valued Patrons as SFC Downgrade Reveals Airlines’ True View of Passengers

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