Reservations are waiting for three months for “bath esthetics” and “hair transplants.”……
In recent years, there has been a plush toy boom with the popularity of “nui katsu” (spending time with favorite plush toys) and “nui dori” (taking pictures of plush toys). However, many people must have had problems with their favorite stuffed animals, such as holes in them, darkened and dirty, or their fluffy bodies turned floppy …….
In fact, have you ever heard of a “hospital specializing in stuffed animals” that treats what until now has tended to be given up as “something that can’t be helped”? They restore damaged stuffed animals to their original state! The results are amazing!” These comments have been spreading on social networking sites, and the service has been attracting a lot of attention.
This website reporter’s “45-year-old” kitty visited the famous “Morinomiyako Natsumi Clinic” (Chiyoda-ku, Tokyo). The hospital is a “specialty hospital” that treats more than 100 patients a month. We followed her closely to see how far she would go to restore her dirty and tattered condition.
We went to the hospital where the stuffed animal “savior” was located!
When we opened the door of the clinic, the waiting room was filled with stuffed animals about to be discharged from the hospital, and the director, Ms. Natsumi Hakozaki, in a white coat, greeted us with a warm smile.
While working at a clothing repair store, Ms. Hakozaki was struck by the large number of requests for stuffed animal repairs and the joy of seeing clients’ repaired stuffed animals. Since then, he has treated a total of 18,000 stuffed animals based on his belief that stuffed animals are members of the family.
In other words, he is the “savior” of stuffed animals. Currently, there is a three-month waiting list for an appointment to receive treatment.
Welcome, welcome. Let’s begin the examination.
After receiving the patient Kitty from the reporter, Mr. Hakozaki asked her name, age, gender, and any concerns, just as he would ask a human patient. The stuffed animal’s name is “Kitty-chan,” a 45-year-old girl, and she expressed her wish to have the large holes around her eyes fixed.
Next, she measured her height with a tape measure, saying, “Next, I will measure your height. 57 cm, right?” Then, palpation. After carefully checking the buttocks, armpits, and other hard-to-see areas, Hakozaki explained the specifics of the treatment with a diagram. The fabric of the entire body was severely damaged, so a special fabric called an adhesive core was sewn on from the underside of the fabric to reinforce it.
The child is in a very serious condition,” he said. She is at the intermediate level of serious illness. If there is more damage, the treatment we can do will be limited, so I think this is a good time to do it.
As for the treatment of the area around the eyes, let’s do a “hair transplant. First, the hole will be reinforced with gauze to close it, and then hair will be transplanted using hair threads of the same color as the original hair to make it grow. Then the eyes are reattached. It will take two and a half months to fully heal.
Kitty was thus admitted to the clinic to receive treatment from her “savior.
《Start of treatment》 A shocking sight after the removal of old cotton
First of all, Mr. Hakozaki removed Kitty’s clothes. Then, the old stuffed animal’s cotton powder began to fall out.
This is the powdery substance of the polyurethane inside the stuffed animal that has deteriorated and seeped out from the inside of the body, causing the clothes to become discolored. Many stuffed toys nowadays are made of pure white polyester, so it is best to replace the polyurethane with a new one to avoid damaging the fabric.
The final step in the treatment is to adjust the weight of the stuffed animal to its original weight during the “swaddling” process. The new filling will be fluffier and more comfortable to the touch.
Next, to check the condition of the inner fabric, the kitty with the padding removed is turned inside out with a “kururinpa” (turn over).
When you turn the fabric over, you can easily see the damaged parts because there is no padding,” he said. We check the condition of the fabric and remove the polyurethane powder by hand. If the powder is not brushed off thoroughly, the stains will not be removed no matter how many times the fabric is washed in the next “bath esthetics (cleaning)” process.

Bath Esthe” is a meticulous process that deals with each and every stain in one piece.
Kitty carefully brushes the fabric. She looks refreshed, and experiences “bath esthetics” for the first time in her life.
She says, “Stains on stuffed toys come from ink, food, cosmetics, sebum, and many other sources. I use different bath salts (laundry detergents) depending on what kind of dirt the stuffed animal needs to be cleaned with. Also, since stuffed animals are often more damaged than they appear, if the color is about to fade, I stop the color before bathing, and if the fabric is about to tear, I reinforce it before bathing.
In this case, I put adhesive core on the large holes in the eyes before putting them in the bath, and after checking that the stains had been removed, I reapplied the adhesive core again. I try to keep the treatment as clean as possible.”
Kitty’s long-standing stains were made white as white as can be seen by Mr. Hakozaki’s hands. The fabric was then dried naturally, reinforced all over the body, and the frayed edges were repaired by sewing machine and hand stitching. The holes around the eyes were reinforced with gauze and an adhesive core, and the next step was the “hair transplant” treatment.
Hair Transplantation: Careful Stitch-by-Stitch Technique
What is important in hair transplantation is to choose the yarn that matches the hair quality and characteristics of each stuffed animal. In this case, we mixed two colors of yarn that would match Kitty’s texture and inserted the needle into the gauze part of the reinforced hole. To achieve a natural finish, we make sure that the yarn is processed to prevent it from falling out and to keep the hair planted for a long time,” he says.
With delicate fingertips, he carefully stitches one stitch at a time, and when he finishes, he adjusts the length and height of the hairs and cuts the yarn. The finished product was so good that it was impossible to tell which part was existing hair and which part was transplanted. This meticulous process was continued on the other areas where the hairs had peeled off, and the treatment reached its final stage.
The next step was to add polished and shiny eyes, a newly remade ribbon, nose, whiskers, and clothing buttons. Then we will put in a new padding and he will be completely cured. The patient will be discharged from the hospital a week later. I hope that the hair will be as soft and fluffy to the touch as it was when it was transplanted.

Kitty was thrilled to find her skin softer than she had imagined.
After two and a half months of treatment, we visited the clinic to pick up Kitty, who had made a full recovery. I visited the clinic to pick up Kitty, who was completely healed after two and a half months of treatment, and received a surprisingly white kitty with warm words of “Congratulations on your release from the hospital!
Her fluffy, stiff fur stood up softly, and her soft, fluffy texture had been restored. The finished product was better than I had imagined. I could feel firsthand the sincerity and the generous effort of Mr. Hakozaki, who believes that “a stuffed animal is a member of the family.
After the treatment, it is important to keep the stuffed animal as clean as possible. When you go out, please wrap it in a soft cloth and put it in your bag, not just pop it in your bag. Another example: if you get ketchup on your skin at a restaurant, for example, use the soap in the restroom to clean the stain as quickly as possible. Removing the stain is the key to preventing it from becoming a stain. It’s the same as for humans.
He continues.
Many of our customers have cherished their stuffed animals like family members for more than 30 years, and there are even some old men who come to our clinic with new stuffed animals. People of all ages and both men and women come to us for treatment, and we will continue to try to treat them in a way that is close to their precious family stuffed animals.”
Even those who have given up on the idea that their stuffed animals are so battered that they cannot be fixed are encouraged to consult with a hospital specializing in stuffed animals. For those who have given up on the idea of repairing their precious family members, I recommend consulting with a hospital specializing in stuffed animals!
Details of the treatment and the price
Basic hospitalization package: 14,300 yen (*Includes removal of dirt and cleaning of stuffed animals)
Removal of deteriorated urethane 3,300 yen
Filling of holes 220 yen
Stitching of the line 1,100 yen
Adhesive core and full lining reinforcement: 57,200 yen
Reattachment of moustache1,320 yen
Omelette regeneration and polishing method: 4,400 yen
Ribbon making 2,750 yen
Re-wrapping of the toupee: 2,200 yen
Basic hair transplant fee ¥1,000
Hair transplantation area 42 x 1,320 yen = 56,700 yen
Buttoning 440 yen
Cleaning of clothes 550 yen
Material procurement fee 4,950 yen
Buttons 220 yen
Ribbon fabric 550 yen
Ohana fabric 550 yen
3,300 yen for medical examination fee
Pick-up fee 550 yen
Total 155,600 yen








PHOTO: Yasuko Funamoto
