Gulliver, Allegedly Making Fraudulent Insurance Claims Following on the Heels of Big Motor, Tokio Marine & Nichido Points Out “Inconsistencies in the Fire Release”
Gulliver, which is now under investigation for insurance fraudulent claims, following in the footsteps of Big Motor. Automotive journalist Kumiko Kato takes a close look at the allegations.
The insurance fraud claim issue is spreading from Big Motor to other major competitors in the industry. Is Gulliver (managed by IDOM Co., Ltd.), a major used car-buying and selling company, really “clean”?
On October 31, the author reported on Gulliver’s alleged fraudulent insurance claims in “Gendai Business. The report stated that Gulliver may be under investigation by a number of its non-life insurance business partners for fraudulent insurance claims. However, on November 1, Gulliver largely denied the allegations. It said that it had received a request for investigation only from Tokio Marine & Nichido Fire Insurance, and issued a release stating that it had confirmed three cases of erroneous claims. With only three cases out of the vast number of insurance claims paid, it seemed that the allegations of fraud had been put to rest, as it was a simple mistake that could have occurred at any company.
However, one company objected to this announcement. Tokio Marine was the one who requested the investigation. Tokio Marine is said to have a strong distrust of Gulliver’s release.
Before going into the issue, let us first summarize the contents of the release issued by Gulliver on November 1.
On September 4, 2011, IDOM received a request from Tokio Marine & Nichido Fire Insurance to inspect 120 cases out of a total of 245 cases.
Both companies conducted inspections of 120 cases.
Of the 120 cases inspected and investigated, our audit team investigated 8 cases that Tokio Marine & Nichido Fire Insurance requested us to re-inspect.
As a result of the re-investigation, we confirmed that three of the eight cases had incorrect claims due to lack of confirmation between the two companies (discrepancies: 4,450 yen, 41,535 yen, and 740 yen).
To summarize the above, “Gulliver cooperated with Tokio Marine to investigate whether there were any fraudulent claims, and as a result, three small cases were confirmed. However, this does not dispel the allegations. When this magazine interviewed Tokio Marine’s public relations department, the person in charge said, “We have a different understanding of some of the issues.
